Crisis Management/Communication

Chris Cebollero, On Scene Conducting Crisis Management, Ferguson, MO 2014

In a crisis situation your company’s reputation and standing in the community is a treasurable asset and needs to be safeguarded.

Allow our Crisis Management Expertise assist your organization to effectively prepare, manage, and mitigate risk. Post event focus includes After Action Review, Community/Customer Relations, and getting back to business as usual.

Do not allow a crisis to strike your business by having a weak plan of attack. Hope is not a strategy; this is where our crisis management professionals can assist your business.

Allow our team to help develop your crisis management plan, execute your plan, while sharing experience and guidance along the journey.

Now a day’s news is a 24/7/365 practice. News does not break any longer, it posts and tweets.

Will you be ready?

Our scope of services includes:

  • Crisis communications plans
  • Media management and response
  • Situation room preparation
  • Press conferences planning
  • Reputation management
  • Upholding public opinion
  • Crisis Management/Crisis Communication/Media Relations Training

When the unexpected happens and your organization is pushed into the media spotlight, your reputation will be at risk. Almost immediately, the news of the event will be driven by social media posts and tweets. And a strong response is more vital then ever. Be prepared and develop the strategy needed to withstand these events.

What They’re Saying

It’s there in the figures! Sales have been great since August. Traditionally the sales tail off, but we have bucked the trend this year. Conversion rates were up 50% on last year! Chris’s knowledge about engaging the customer and increase our bottom line. Thank you very much for your help in making this happen!


The things the team have achieved since last year are amazing – and the Organizational Process Improvement we did with you was the starting point. We were all in a bad place before that – me included. We implemented what we talked about at the Organizational Process Improvement – planning strategies every month – making real changes – and they have been noticed by everyone!